Pricing & support
Free to run. Expert help when you want it.
Bitween has no editions, no connector fees and no per-message metering. Pay only for the help you choose, from the team that builds the platform.
Open source
The complete platform, for teams that run it themselves.
Free
forever, MIT licensed
- Every feature, with no editions or feature gates
- Unlimited integrations, partners, users and messages
- Deploy on premises or in any cloud
- Microsoft Entra ID sign-in and custom roles
- Docker image and Helm chart
- Documentation synced from the source
Support package
Expert help from the team that builds Bitween, shaped around your deployment.
Custom
short or long-term engagements
- Everything in open source
- Deployment architecture and sizing review
- Production hardening against the security checklist
- Help with installation, upgrades and troubleshooting
- Priority answers from Bitween engineers
- Response commitments agreed per engagement
Integration services
We design and build your integrations, or teach your team to.
Project
scoped and quoted per engagement
- Partner onboarding and flow design
- Custom adapters for your systems and formats
- Migration from scripts or legacy middleware
- Mapping and retry policy design
- Training for developers and operators
FAQ
Pricing questions.
Is anything held back from the open-source version?
No. There is one Bitween, and it is open source under the MIT License. Support packages and services add people and expertise, not features.
Are there limits on messages, partners or users?
No licensing limits. Throughput is determined by your infrastructure: replicas, work group prefetch, database and RabbitMQ capacity.
Can you host Bitween for us?
Talk to us about your requirements. Many teams run Bitween in their own cloud account with Simplify9 supporting deployment and operations.
What does a support package cost?
It depends on your deployment, the number of environments and the response commitments you need. Contact us and we will propose a package.
Do we need a Rebex license?
Only for the SFTP/FTP adapters and the Rebex POP3 receiver, which use the commercial Rebex library. Everything else, including the MailKit POP3 receiver, needs no third-party license.
Let's design the right support for your deployment.
Talk to the architects who build Bitween about your partners, systems and message volumes, or start from the docs and run it yourself today.